Independent public-signal report
Kroger app review & ASO audit
Google Play · Shopping · Last audited
Kroger has a strong public ASO foundation, but this report still identifies specific conversion, review and maintenance signals worth monitoring.
Executive answer
What does the public evidence say?
ASO health
Kroger has a strong public ASO foundation, but this report still identifies specific conversion, review and maintenance signals worth monitoring.
User risk
16 sampled reviews point to login as the strongest recurring complaint.
Maintenance signal
Kroger was last updated 24 days ago.
Review intelligence
Sentiment and complaint concentration
Twelve-signal ASO audit
What is helping—and what should change?
Priority fixes
App title wastes its keyword budget
The title uses 6 of 30 characters, leaving 24 unused. On Google Play the title is the single highest-weighted keyword field.
Recommended actionExtend the title to something like "Kroger — <what people search for>" using the spare 24 characters.
Description looks keyword-stuffed
"kroger" makes up 5.9% of the description — repetition this heavy reads as keyword stuffing to users and risks store spam filters.
Recommended actionRewrite the repeated phrase into natural sentences and use variations instead.
No preview video
Neither store requires a video, but listings with one convert noticeably better, and conversion feeds ranking.
Recommended actionAdd a 15-30 second preview of the core flow.
Negative reviews go unanswered
Only 5% of the stored reviews have a developer reply. Replies lift ratings and are read by both stores as an active-listing signal.
Recommended actionReply to every 1-2 star review; many users raise their score after a reply.
Signals already working
Review velocityHow many new public reviews arrive per month98.8/month
Developer reply rateShare of sampled reviews the developer has answered5%
ScreenshotsImages shown on the store listing24
Localized marketsMarkets where the listing is actually translatedNot checked yet
ASO keyword map
Main keyword candidates for Kroger
Inferred from public title and description relevance. These are not private search-volume, conversion-rate or live-ranking claims.
kroger
ads
coupons
rewards
save
list
shopping
amp
stores
grocery
groceries
shop
Indicative public-signal value
Not published for this app
Public-signal valuation is unavailable for major enterprise brands because private revenue, ownership and financial data is required.
Evidence excerpts
What users are reporting
Quoted verbatim from public Google Play reviews. Each carries the rating, date and app version it was left on, so it can be checked against the listing.
“I have been unable to sign into my account ever since they upgraded the app about a month or so ago. It is very frustrating.”
“Ever since I downloaded the app, I gave never been able to sign in with the account it took HOURS to sign up!”
“app is slow. search will give you literally anything except what you want. when it does work right it's kinda nice but not very direct. if you want to catch random deals then it...”
“the overhaul of this app in the last few months has been terrible it's confusing and there's nothing there literally every time I click on a coupon it says no applicable items a...”
“There's something really going on with the lists function . It won't stay on the list opened up to and it keeps going back to a different one . I've tried emptying the app's cac...”
“There needs to be an update to fix substitutions. Tell me why after I unchecked the box not to allow substitutions on my items and I still have to go through every item in my ca...”
Neither store provides a link to an individual review, so these quotes cannot be deep-linked. They can be verified in the app's public reviews on Google Play using the rating and date shown. If you own this app and believe a quote is misattributed, tell us and we will re-audit it.
Keep comparing
Related evidence
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Clear answers
Questions about Kroger
What is the ASO score for Kroger?
Kroger scored 75 out of 100 in Bright App Data's twelve-signal public listing audit. The score covers listing copy, media, reviews, update cadence, privacy and localization signals.
What problems are users reporting about Kroger?
The strongest detected complaint cluster is login, supported by 16 matching sampled reviews. The report shows issue counts and available excerpts.
What are the main ASO keyword candidates for Kroger?
The strongest visible-listing candidates are kroger, ads, coupons, rewards, save. These are inferred from public title and description relevance, not private search-volume or ranking data.
When was Kroger last audited?
This Bright App Data report was last audited on Sep 2, 2026. Store listings and review patterns change over time, and reports are refreshed automatically as the catalog re-checks each listing.
Why is there no estimated value for Kroger?
Public-signal valuation is unavailable for major enterprise brands because private revenue, ownership and financial data is required. The ASO audit, review complaint clusters and maintenance signals on this page are unaffected.
Does Bright App Data have private analytics for Kroger?
No. Bright App Data uses public app-store listing and sampled review evidence. It does not claim access to private conversion, retention, revenue or developer-console data.
What the store itself requires
Google Play rules that apply to Kroger
Quoted from Google Play's own documentation, with the source for each. These are the published requirements — we report what the public listing shows against them and never assert a violation we cannot see.
Target API level 36 by 31 August 2026
Google Play requires new apps and updates to target Android 16 (API level 36) from 31 August 2026. An existing app below API 35 is only served to new users on devices running at or below its target version, so it quietly stops reaching modern phones.
What this report can see: We can see how long ago this app last shipped an update. We cannot see its target API level — that is only visible in Play Console.
Android Developers — target API level requirementsCrash and ANR thresholds affect store visibility
Google Play may reduce an app's visibility and show a warning on its listing when the user-perceived crash rate passes 1.09%, or the ANR rate passes 0.47%, on a 28-day average. The per-device-model thresholds are 8% for both — an app can look healthy overall and still be failing on one popular handset.
What this report can see: We can see what users report about crashes and device compatibility in public reviews. We cannot see the actual vitals numbers.
Android Developers — Android vitalsStore listing metadata rules
Titles are capped at 30 characters and may not use emoji, repeated special characters, ALL CAPS outside a brand name, or claims about rankings or pricing. Descriptions may not carry unattributed user testimonials or excessive keyword repetition.
What this report can see: All of this is on the public listing, so these checks are fully evidenced.
Google Play — store listing and promotion policyVerified against Google Play documentation on . Store requirements change — check the linked source before acting on a deadline.
Reviewed by Bright App Data. The report uses public app-store listing and sampled review evidence. Private conversion, retention and revenue data are never guessed. App owners can dispute, correct or refresh this report.
Read the methodology