Kroger app icon

Independent public-signal report

Kroger app review & ASO audit

Google Play · Shopping · Last audited

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Quick answer

Kroger has a strong public ASO foundation, but this report still identifies specific conversion, review and maintenance signals worth monitoring.

6 days since the developer's last store update
4 ASO actions recommended from the public listing
3 recurring clusters detected in sampled reviews
ASO score75/100Grade B · 4 recommended actions
Store rating4.4/5374,366 ratings
Reviews sampled3730 critical · 7 positive
Estimated valueNot published for enterprise brands
Report audited App last updated 6 days ago 10,000,000+ downloads US storefront data

Executive answer

What does the public evidence say?

ASO health

Kroger has a strong public ASO foundation, but this report still identifies specific conversion, review and maintenance signals worth monitoring.

User risk

8 sampled reviews point to login as the strongest recurring complaint.

Maintenance signal

Kroger was last updated 6 days ago.

Review intelligence

Sentiment and complaint concentration

Positive (4–5 stars)7
Critical (1–3 stars)30

Recurring issue clusters

Login8 reviews

None since the last update

Slow performance3 reviews

None since the last update

UI or UX3 reviews

None since the last update

The developer last shipped an update 6 days ago. Complaints written since then describe the current build; earlier ones may already be fixed, and severity is scored accordingly.

Twelve-signal ASO audit

What is helping—and what should change?

Priority fixes

HIGH

App title wastes its keyword budget

The title uses 6 of 30 characters, leaving 24 unused. On Google Play the title is the single highest-weighted keyword field.

Recommended action

Extend the title to something like "Kroger — <what people search for>" using the spare 24 characters.

MEDIUM

Description looks keyword-stuffed

"kroger" makes up 5.9% of the description, above the ~3% level stores treat as spam.

Recommended action

Rewrite the repeated phrase into natural sentences and use variations instead.

LOW

No preview video

Neither store requires a video, but listings with one convert noticeably better, and conversion feeds ranking.

Recommended action

Add a 15-30 second preview of the core flow.

MEDIUM

Negative reviews go unanswered

Only 3% of the stored reviews have a developer reply. Replies lift ratings and are read by both stores as an active-listing signal.

Recommended action

Reply to every 1-2 star review; many users raise their score after a reply.

Signals already working

Short description is fully usedObserved in the current public listing.
21 screenshotsObserved in the current public listing.
Rating 4.4Observed in the current public listing.
Recently updatedObserved in the current public listing.

Review velocityHow many new public reviews arrive per month206.6/month

Developer reply rateShare of sampled reviews the developer has answered3%

ScreenshotsImages shown on the store listing21

Localized marketsMarkets where the listing is actually translatedNot checked yet

ASO keyword map

Main keyword candidates for Kroger

Inferred from public title and description relevance. These are not private search-volume, conversion-rate or live-ranking claims.

01

kroger

100% relevance
02

ads

28% relevance
03

coupons

28% relevance
04

rewards

28% relevance
05

save

28% relevance
06

list

25% relevance
07

shopping

25% relevance
08

amp

22% relevance
09

stores

22% relevance
10

grocery

17% relevance
11

groceries

11% relevance
12

shop

11% relevance

Indicative public-signal value

Not published for this app

Public-signal valuation is unavailable for major enterprise brands because private revenue, ownership and financial data is required.

Evidence excerpts

What users are reporting

Quoted verbatim from public Google Play reviews. Each carries the rating, date and app version it was left on, so it can be checked against the listing.

since the update on 7/29 I have not been able to log into the app or the website. I can't figure out how to report it so hopefully someone sees this

☆☆☆☆ · v96.3Login · public Google Play review

Absolutely useless app. It's never been good, just gets the job done. Except now I can't even sign in. Uninstalled, cleared cache, and tried a different browser several times. G...

☆☆☆☆ · v96.2Login · public Google Play review

Cart takes forever to load

☆☆☆☆ · v96.3Slow performance · public Google Play review

slow to load, slow to find Kroger current coupons And weekly specials. feed back survey not always found on recent shopping history. App updates seem only to bring issues back t...

★★☆☆☆ · v96.2Slow performance · public Google Play review

I am frustrated with the endless "updates" that are required in order to use this app.

★★☆☆☆ · v94.2.1UI or UX · public Google Play review

can't leave feedback via app; data is confusing/misleading; requires multiple logins to access pharmacy prescription information

★★☆☆☆ · v96.2UI or UX · public Google Play review

Neither store provides a link to an individual review, so these quotes cannot be deep-linked. They can be verified in the app's public reviews on Google Play using the rating and date shown. If you own this app and believe a quote is misattributed, tell us and we will re-audit it.

Clear answers

Questions about Kroger

What is the ASO score for Kroger?

Kroger scored 75 out of 100 in Bright App Data's twelve-signal public listing audit. The score covers listing copy, media, reviews, update cadence, privacy and localization signals.

What problems are users reporting about Kroger?

The strongest detected complaint cluster is login, supported by 8 matching sampled reviews. The report shows issue counts and available excerpts.

What are the main ASO keyword candidates for Kroger?

The strongest visible-listing candidates are kroger, ads, coupons, rewards, save. These are inferred from public title and description relevance, not private search-volume or ranking data.

When was Kroger last audited?

This Bright App Data report was last audited on Aug 2, 2026. Store listings and review patterns change over time, and reports are refreshed automatically as the catalog re-checks each listing.

Why is there no estimated value for Kroger?

Public-signal valuation is unavailable for major enterprise brands because private revenue, ownership and financial data is required. The ASO audit, review complaint clusters and maintenance signals on this page are unaffected.

Does Bright App Data have private analytics for Kroger?

No. Bright App Data uses public app-store listing and sampled review evidence. It does not claim access to private conversion, retention, revenue or developer-console data.

What the store itself requires

Google Play rules that apply to Kroger

Quoted from Google Play's own documentation, with the source for each. These are the published requirements — we report what the public listing shows against them and never assert a violation we cannot see.

Target API level 36 by 31 August 2026

Google Play requires new apps and updates to target Android 16 (API level 36) from 31 August 2026. An existing app below API 35 is only served to new users on devices running at or below its target version, so it quietly stops reaching modern phones.

What this report can see: We can see how long ago this app last shipped an update. We cannot see its target API level — that is only visible in Play Console.

Android Developers — target API level requirements

Crash and ANR thresholds affect store visibility

Google Play may reduce an app's visibility and show a warning on its listing when the user-perceived crash rate passes 1.09%, or the ANR rate passes 0.47%, on a 28-day average. The per-device-model thresholds are 8% for both — an app can look healthy overall and still be failing on one popular handset.

What this report can see: We can see what users report about crashes and device compatibility in public reviews. We cannot see the actual vitals numbers.

Android Developers — Android vitals

Store listing metadata rules

Titles are capped at 30 characters and may not use emoji, repeated special characters, ALL CAPS outside a brand name, or claims about rankings or pricing. Descriptions may not carry unattributed user testimonials or excessive keyword repetition.

What this report can see: All of this is on the public listing, so these checks are fully evidenced.

Google Play — store listing and promotion policy

Verified against Google Play documentation on . Store requirements change — check the linked source before acting on a deadline.

Reviewed by Bright App Data. The report uses public app-store listing and sampled review evidence. Private conversion, retention and revenue data are never guessed. App owners can dispute, correct or refresh this report.

Read the methodology