FlixBus: Book Bus Tickets app icon

Independent public-signal report

FlixBus: Book Bus Tickets app review & ASO audit

Google Play · Travel & Local · Last audited

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Quick answer

FlixBus: Book Bus Tickets has a strong public ASO foundation, but this report still identifies specific conversion, review and maintenance signals worth monitoring.

13 days since the developer's last store update
2 ASO actions recommended from the public listing
6 recurring clusters detected in sampled reviews
ASO score91/100Grade A · 2 recommended actions
Store rating4.7/5991,681 ratings
Reviews sampled7149 critical · 22 positive
Estimated valueNot published for enterprise brands
Report audited App last updated 13 days ago 10,000,000+ downloads US storefront data

Executive answer

What does the public evidence say?

ASO health

FlixBus: Book Bus Tickets has a strong public ASO foundation, but this report still identifies specific conversion, review and maintenance signals worth monitoring.

User risk

11 sampled reviews point to customer support as the strongest recurring complaint.

Maintenance signal

FlixBus: Book Bus Tickets was last updated 13 days ago.

Review intelligence

Sentiment and complaint concentration

Positive (4–5 stars)22
Critical (1–3 stars)49

Recurring issue clusters

Customer support11 reviews

None since the last update

Refund11 reviews

None since the last update

Payment9 reviews

None since the last update

UI or UX4 reviews

None since the last update

Login3 reviews

None since the last update

Device compatibility2 reviews

None since the last update

The developer last shipped an update 13 days ago. Complaints written since then describe the current build; earlier ones may already be fixed, and severity is scored accordingly.

Twelve-signal ASO audit

What is helping—and what should change?

Priority fixes

MEDIUM

Description looks keyword-stuffed

"tickets" makes up 5.2% of the description, above the ~3% level stores treat as spam.

Recommended action

Rewrite the repeated phrase into natural sentences and use variations instead.

LOW

No preview video

Neither store requires a video, but listings with one convert noticeably better, and conversion feeds ranking.

Recommended action

Add a 15-30 second preview of the core flow.

Signals already working

Title uses its keyword spaceObserved in the current public listing.
Short description is fully usedObserved in the current public listing.
5 screenshotsObserved in the current public listing.
Rating 4.7Observed in the current public listing.
Developer answers reviewsObserved in the current public listing.
Recently updatedObserved in the current public listing.

Review velocityHow many new public reviews arrive per month318.6/month

Developer reply rateShare of sampled reviews the developer has answered69%

ScreenshotsImages shown on the store listing5

Localized marketsMarkets where the listing is actually translatedNot checked yet

ASO keyword map

Main keyword candidates for FlixBus: Book Bus Tickets

Inferred from public title and description relevance. These are not private search-volume, conversion-rate or live-ranking claims.

01

bus

100% relevance
02

tickets

59% relevance
03

flixbus

51% relevance
04

book

46% relevance
05

travel

35% relevance
06

routes

25% relevance
07

cheap

22% relevance
08

across

17% relevance
09

fares

16% relevance
10

long-distance

16% relevance
11

booking

14% relevance
12

trip

12% relevance

Indicative public-signal value

Not published for this app

Public-signal valuation is unavailable for major enterprise brands because private revenue, ownership and financial data is required.

Evidence excerpts

What users are reporting

Quoted verbatim from public Google Play reviews. Each carries the rating, date and app version it was left on, so it can be checked against the listing.

can't wait to delete it! Terrible company. Quite literally zero customer service, even when you finally figure out how to talk or chat with maybe a real human. they lie to you a...

☆☆☆☆ · v9.83.0 · developer repliedCustomer support · public Google Play review

great if you need to go somewhere last minute for the price. however do not book in advance because their refund and change policies are terrible. customer service if you reach ...

★★★☆☆ · v9.83.0 · developer repliedCustomer support · public Google Play review

such a bad experience, i was unable to cancel a trip due to an error in the app and the website and i was unable to get my refund due to that problem, such a bad app and bus ser...

☆☆☆☆ · developer repliedRefund · public Google Play review

Flixbus... I don't give a damn that you "apologize for the inconvenience" when it's the 5th time (in a row!) you inconvenience me with a vehicle that is not a Flixbus! What is t...

☆☆☆☆ · v9.83.0 · developer repliedPayment · public Google Play review

The app works ok, but its unsolicited marketing messages are a nuisance. The National Express app is less intrusive.

☆☆☆☆ · v9.83.0 · developer repliedUI or UX · public Google Play review

Not functional, cannot sign in for no reason, website does not have this problem.

☆☆☆☆ · v9.83.0 · developer repliedLogin · public Google Play review

Neither store provides a link to an individual review, so these quotes cannot be deep-linked. They can be verified in the app's public reviews on Google Play using the rating and date shown. If you own this app and believe a quote is misattributed, tell us and we will re-audit it.

Clear answers

Questions about FlixBus: Book Bus Tickets

What is the ASO score for FlixBus: Book Bus Tickets?

FlixBus: Book Bus Tickets scored 91 out of 100 in Bright App Data's twelve-signal public listing audit. The score covers listing copy, media, reviews, update cadence, privacy and localization signals.

What problems are users reporting about FlixBus: Book Bus Tickets?

The strongest detected complaint cluster is customer support, supported by 11 matching sampled reviews. The report shows issue counts and available excerpts.

What are the main ASO keyword candidates for FlixBus: Book Bus Tickets?

The strongest visible-listing candidates are bus, tickets, flixbus, book, travel. These are inferred from public title and description relevance, not private search-volume or ranking data.

When was FlixBus: Book Bus Tickets last audited?

This Bright App Data report was last audited on Aug 3, 2026. Store listings and review patterns change over time, and reports are refreshed automatically as the catalog re-checks each listing.

Why is there no estimated value for FlixBus: Book Bus Tickets?

Public-signal valuation is unavailable for major enterprise brands because private revenue, ownership and financial data is required. The ASO audit, review complaint clusters and maintenance signals on this page are unaffected.

Does Bright App Data have private analytics for FlixBus: Book Bus Tickets?

No. Bright App Data uses public app-store listing and sampled review evidence. It does not claim access to private conversion, retention, revenue or developer-console data.

What the store itself requires

Google Play rules that apply to FlixBus: Book Bus Tickets

Quoted from Google Play's own documentation, with the source for each. These are the published requirements — we report what the public listing shows against them and never assert a violation we cannot see.

Target API level 36 by 31 August 2026

Google Play requires new apps and updates to target Android 16 (API level 36) from 31 August 2026. An existing app below API 35 is only served to new users on devices running at or below its target version, so it quietly stops reaching modern phones.

What this report can see: We can see how long ago this app last shipped an update. We cannot see its target API level — that is only visible in Play Console.

Android Developers — target API level requirements

Crash and ANR thresholds affect store visibility

Google Play may reduce an app's visibility and show a warning on its listing when the user-perceived crash rate passes 1.09%, or the ANR rate passes 0.47%, on a 28-day average. The per-device-model thresholds are 8% for both — an app can look healthy overall and still be failing on one popular handset.

What this report can see: We can see what users report about crashes and device compatibility in public reviews. We cannot see the actual vitals numbers.

Android Developers — Android vitals

Store listing metadata rules

Titles are capped at 30 characters and may not use emoji, repeated special characters, ALL CAPS outside a brand name, or claims about rankings or pricing. Descriptions may not carry unattributed user testimonials or excessive keyword repetition.

What this report can see: All of this is on the public listing, so these checks are fully evidenced.

Google Play — store listing and promotion policy

Verified against Google Play documentation on . Store requirements change — check the linked source before acting on a deadline.

Reviewed by Bright App Data. The report uses public app-store listing and sampled review evidence. Private conversion, retention and revenue data are never guessed. App owners can dispute, correct or refresh this report.

Read the methodology